Payments Bible

How to Pay a Bill to a Billing Organisation at OCBC

Pay a bill to a billing organisation — one-off, future-dated or recurring — in the OCBC app or OCBC Internet Banking.

SG flagSingaporeOCBC Bank1 min readUpdated 15 Jul 2026

Agent guide. Use these steps to walk the client through the process — the screenshots show exactly what they’ll see on screen.

Pay a bill to a billing organisation (utilities, telco, government agencies and more) in the OCBC app or on OCBC Internet Banking. You can pay now, schedule a future-dated payment, or set up a recurring payment.

Before you start

  • The OCBC app, or access to OCBC Internet Banking
  • Your access code and PIN (or fingerprint ID / Singpass on the app)
  • The billing organisation's name and your bill reference / account number

💡 Tip: Add a billing organisation once and reuse it. A recurring payment or standing instruction pays the bill automatically each cycle — useful for utilities and subscriptions.

Frequently asked questions

Can I schedule a future or recurring payment?

Yes — choose a future start date, or set a recurring schedule with a frequency and number of payments.

What do I need to add a biller?

The billing organisation's name and your bill reference / account number with that biller.

  1. 1

    Log in and open Pay & Transfer

    Log in to the OCBC app and tap "Pay & Transfer" at the bottom navigation bar.

    Log in and open Pay & Transfer
  2. 2

    Open Bills

    Tap "Bills".

    Open Bills
  3. 3

    Choose the biller and schedule

    Choose the billing organisation you wish to pay, enter your bill reference and amount, set up your payment schedule, and tap "Next".

    Choose the biller and schedule
  4. 4

    Review

    Review the details before confirming the payment.

    Review
  5. 5

    Done

    And you're done!

    Done

Reference for assisting clients. Bank screens, steps and limits change often — always confirm the current process with OCBC Bank before advising the client.