Payments Bible
13SoftRetry may succeedLimits / velocity

Invalid Amount

What it means

The transaction amount is invalid or not allowed, for example it is malformed or exceeds a permitted limit.

Why it happens

The amount was formatted incorrectly, is zero or negative, or is outside the range the card allows.

If you’re the cardholder

Verify the amount with your issuer or try a different amount.

If you’re the merchant

Check how the amount is formatted and that it is within allowed limits before resubmitting.

Sources & processor codes

  • Adyen7Invalid AmountDocs
  • ISO 858313Invalid amountDocs
  • NuveiInvalid amountDocs
  • Stripeinvalid_amountThe payment amount is invalid, or exceeds the amount that's allowedDocs

← All decline reasons