Payments Bible

Transaction Not Permitted on Terminal

What it means

The issuer does not permit this transaction type from the acquiring terminal or channel used.

Why it happens

The issuer rejected the transaction based on its technical origin or the requesting terminal, or the merchant is not set up for this transaction type.

If you’re the cardholder

Use a different payment method or contact your bank.

If you’re the merchant

Check terminal/acquirer configuration and supported transaction types; contact your acquirer if this recurs.

Sources & processor codes

  • Adyen10Not supportedDocs
  • ISO 858358Transaction not permitted to terminalDocs
  • NuveiTransaction not permitted on terminalDocs

← All decline reasons