Payments Bible

Revocation of Authorization

What it means

The cardholder has revoked permission for the merchant to charge the card, typically stopping a recurring or subscription payment.

Why it happens

The customer asked their bank to stop a specific merchant's charges or cancel a recurring authorization.

If you’re the cardholder

If you did not intend to cancel, contact your issuer to re-authorize the merchant, or use another card.

If you’re the merchant

Stop charging this card for the affected agreement and obtain a new payment method or authorization.

Sources & processor codes

  • Adyen26Revocation Of AuthDocs
  • NuveiRevocation of Authorization OrderDocs
  • Striperevocation_of_authorizationThe card was declined for an unknown reasonDocs

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