Payments Bible
15SoftRetry may succeedCard details

No Such Issuer

What it means

The card number does not map to a valid issuer, so the transaction cannot be routed.

Why it happens

The card BIN does not match the range of any issuer known to the network, usually because the number was entered incorrectly.

If you’re the cardholder

Check and re-enter the card number, or use a different card.

If you’re the merchant

Validate the card number and prompt the customer to correct it.

Sources & processor codes

  • ISO 858315No such issuerDocs
  • NuveiNo such issuerDocs

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