Payments Bible
14SoftRetry may succeedCard details

Invalid Card Number

What it means

The card number submitted is incorrect or does not correspond to a valid account.

Why it happens

The number was mistyped, contains a digit error, or the card BIN does not match any known issuer range.

If you’re the cardholder

Re-enter the card number carefully and check it matches the physical card.

If you’re the merchant

Validate the card number client-side and prompt the customer to correct it before resubmitting.

Sources & processor codes

  • Adyen8Invalid Card NumberDocs
  • ISO 858314Invalid card numberDocs
  • NuveiInvalid card numberDocs
  • Stripeincorrect_numberThe card number is incorrectDocs

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