Payments Bible

Closed Account

What it means

The account associated with the card has been closed and can no longer be used.

Why it happens

The cardholder or issuer closed the account, so no further transactions are authorized.

If you’re the cardholder

Use a different card or account.

If you’re the merchant

Do not retry the same card; request an alternative payment method.

Sources & processor codes

  • ISO 858346Closed accountDocs

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